Did you know about the Hilton cookie story! Hilton’s DoubleTree check‑in cookie is a masterclass in low‑cost, high‑impact service design: a warm, freshly baked chocolate‑chip cookie handed to every arriving guest that transforms a functional moment into a memorable welcome. Rory Sutherland highlights how finance teams tried to cut the “cookie cost,” yet its emotional […]
The Hilton cookie story! Read More »
Have you revisited the hotel rating system to check if you are compliant or how can you get your next star? We have just made it easy for you You can find the entire article from the Ministry of Tourism’s website here: https://tourism.gov.in/sites/default/files/2024-02/1667476361.pdf D= Desirable | N = Necessary FACILITIES & SERVICES 1* 2* 3*
Indian hotels and their rating system Read More »
In the heart of Chennai, the ITC Grand Chola has established itself as a leader in sustainability and luxury hospitality. This 5-star hotel has implemented a range of initiatives that have not only reduced its environmental footprint but also enhanced the guest experience. Energy Efficiency – Installed a 1.2 MW solar power plant, reducing energy
ITC Grand Chola, Chennai: A Beacon of Sustainability in Indian Hospitality Read More »
The Four Seasons Resort Bali at Jimbaran Bay has implemented a innovative solution to reduce plastic waste: replacing plastic straws and toothbrushes with bamboo alternatives. Since implementing the bamboo solution, the resort has reduced its plastic waste by 30%. Guests have praised the resort for its commitment to sustainability, with many sharing their appreciation on
The Bamboo Solution: Reducing Plastic Waste at Four Seasons Resort Bali Read More »
In today’s fast-paced hospitality industry, hotels are constantly seeking innovative ways to reduce costs, enhance guest experiences, and promote sustainability. As environmental concerns continue to grow, hotels are under increasing pressure to adopt eco-friendly practices and minimize their carbon footprint. Amidst this backdrop, one hotel stands out for its remarkable achievements in sustainability and cost
Do you want to reduce your property’s overheads? Read More »
